Patient Rights
At Centre Hospitalier de Bhannes, we are dedicated to providing exceptional care while respecting your rights and ensuring your safety, dignity, and privacy. This section outlines your rights as a patient, as well as your responsibilities to help us deliver the best care possible.
Your Rights, Your Care
We are committed to creating a supportive and respectful environment where your voice is heard, and your well-being is our priority. At Centre Hospitalier de Bhannes, we are committed to upholding your rights and ensuring the highest standards of care.
- Respect and Equality: Receive care with dignity and without discrimination based on age, gender, race, religion, politics, insurance, or disability.
- Spiritual Support: Request pastoral services aligned with your beliefs.
- Safe Care: Access treatment in a safe, abuse-free, and harassment-free environment.
- Information: Be informed about your diagnosis, prognosis, treatment risks, and expected outcomes.
- Treatment Options: Request details about your condition and available treatments.
- Consent: Provide written consent for non-urgent procedures.
- Pain Management: Receive proper assessment and treatment for pain.
- Staff Identification: Know the names and roles of your care team.
- Qualifications: Inquire about staff experience and credentials.
- Communication: Ask questions and receive answers from your care team.
- Choice of Doctor: Change your physician if needed.
- Second Opinion: Request a second medical opinion.
- Treatment Decisions: Stop or refuse treatment unless required by law.
- Transfer Requests: Request a transfer to another facility when medically stable.
- Medical Records: Access or authorize access to your medical records.
- Privacy: Maintain confidentiality and privacy of your records.
- Family Involvement: Refuse family participation in care decisions.
- Dignity: Be treated with respect and dignity at all times.
- End-of-Life Wishes: Have your end-of-life preferences respected within legal and hospital guidelines.
- Visitation: Receive visitors during designated hours.
- Billing Information: Review and request explanations for hospital bills.
- Interpretation Services: Request an interpreter if needed.
- Complaints: File a complaint if you have concerns.
- Safety of Belongings: Ensure the security of your personal belongings.
- Report Concerns: Notify the hospital immediately about safety issues or rights violations.
- Protect Your Belongings: Safeguard personal items during your stay.
- Provide Accurate Information: Share complete and truthful details about your health.
- Prevent Infections: Follow measures to reduce infection risks.
- Respect Others' Care: Allow staff to attend to other patients’ medical needs.
- Insurance Details: Provide required insurance information.
- Billing Inquiries: Stay informed about your billing details.
- Payment: Settle your hospital bills promptly.
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115+
years of service
65+
Medical Experts
38k+
Treated Patients Per year
15+
Medical Departments